We are seeking a smart, professional, and customer-focused individual to join our organisation as a Customer Service Relations Officer. The ideal candidate must possess excellent communication skills, strong interpersonal abilities, and a passion for delivering outstanding customer service.
Key Responsibilities
- Attend to customer inquiries and complaints professionally
- Maintain positive customer relationships at all times
- Respond to emails, phone calls, and walk-in clients
- Provide accurate information about company products and services
- Handle customer feedback and escalate issues when necessary
- Maintain proper customer records and documentation
- Support administrative and operational activities
- Ensure high customer satisfaction standards are consistently met
Requirements
- Minimum of OND in any related discipline
- Excellent verbal and written communication skills
- Good interpersonal and problem-solving skills
- Proficiency in Microsoft Office applications
- Ability to work effectively under pressure
- Previous customer service experience is an added advantage
Skills & Competencies
Customer Relationship Management
Communication Skills
Teamwork
Time Management
Professional Appearance
Problem Solving
Attention to Detail
Remuneration
Attractive & Competitive
Commensurate with experience and qualifications
Ready to Apply?
Send your application documents to the email address below
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Attach your documents
CV / Resume & Cover Letter
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Email subject line
"Customer Service Relations Officer"
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Send to
larealezaproperties@gmail.com
⏳ Application Deadline: To be announced | Only shortlisted candidates will be contacted
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Equal Opportunity Statement
LA'REALEZA INTERNATIONAL LIMITED is an equal opportunity employer and values diversity in the workplace.
We encourage all qualified candidates to apply regardless of background.